As a member of the LLO you have the following options of counselling

Telephone: 33 11 30 75: Monday – Thursday 10 a.m. – 4 p.m. 
Here you have the possibility of a brief counselling and information of ongoing cases.
Please note that our telephone is not a switchboard. You instantly get in contact with a member counsellor with thorough knowledge of the Rent Act.

Personal inquiry: Monday – Wednesday 1 p.m. – 3 p.m. and Thursday 2 p.m. – 5 p.m.
Please call 33 11 30 75 to make an appointment
Here you can receive a more thorough counselling. We examine your papers. Please bring along your rental contract and other relevant papers.

Email
You can get counselling via email.
We strive to answer as quickly as possible, but in more complicated cases we create a case which means a longer processing time. We will inform you by email.

By letter
If you prefer to write, feel free to do so. However, we ask you not to include original documents as we work electronically. The papers are scanned and subsequently destroyed. The processing time will be approximately 2 weeks.

By all inquiries we need your membership number or the file number. If you have moved, we need to know your new address immediately.

Our employees switch taking care of the various contact areas. Therefore, you might not always get the counsellor that you want. In most cases, however, the counselling can be handled by the counsellor in charge. 

We offer legal counsel to you or to your tenants’ council concerning filing a case before the rent control board, the tenants’ complaints board or municipal authorities (actual case management) and correspondance with the landlord. We cooperate with and refer to skilled lawyers if necessary.

For written information concerning housing conditions please collect our brochures in the reception hall.

For opening hours and other information please look at the back of this brochure.

Please note that the LLO are on the tenants’ side. This also applies when we seek to change existing laws.

The LLO is an entirely non-political organization. We cooperate with those who support the tenants.

Our members are: 
Personal members (individual members)
Tenants’ council departments in private apartment buildings
Council flat departments
Cooperative housing associations

You find us here:
LLO Hovedstaden
Vester Voldgade 9
1552 København V.
Telephone: 3311 3075
Email: info@lloh.dk
Website: www.lloh.dk
Telephone consultancy: Monday – Thursday: 10 am – 4 pm
Personal consultancy: Monday – Wednesday: 1 pm – 4 pm & Thursday 2 pm – 6 pm. Please phone or send us an email to book an appointment
Friday and Saturday closed.

Our membership fee is designed that the longer a member the cheaper. The half annual fee for our premium package is DKK 1.273 which includes representation. To see our other packages go to